Who we are
Our website address is: https://www.gqbull.com.
SHIPPING & RETURNS POLICY
Shipping
We accept both international and domestic orders. When you receive your order confirmation and your order has been shipped, you will receive a tracking number and link where you can track the status of your order online. Delivery times vary on destination.
Estimated Delivery Time & Standard Shipment Cost:
Canada: $20, 2-10 Business Days
USA: $35, 5-15 Business Days
Europe: $40, 10-20 Business Days
Free Shipping:
We offer free standard shipping on all orders over $100. If your order meets these minimum free shipping amounts a free shipping delivery option will be available during checkout.
Customs & Local Taxes:
Any customs import, export, brokerage fees or local taxes that are obtained by local and international shipment are the sole responsibility of the customer. We have no control over these charges and vary from country to country.
Our Return Policy
We want you to be happy with your new product, but if you aren’t, we’ve got you covered and will gladly accept returns.
We want you to be happy with your purchase. If for any reason you are not completely satisfied, you may make a return for any order placed on GQBULL .com
All returns must be made within 30 days of receipt. Merchandise must be unworn with original tags attached.
Holiday Returns Policy: Purchases made between Nov. 1st and Dec. 31st can be returned until January 31st.
Pack up your return in the original package and include your packing slip with reason code. Cover the original shipping label with a purchased returns label and drop off to any postal office or carrier of your choice. At this time, we cannot offer a pre-paid return label for orders.
Upon receipt and inspection of the product, a credit will be processed against the credit card used for the original purchase. Please allow 10 days after receipt for processing your refund. Allow one to two billing cycles for the refund to appear on your statement.
We cannot accept returns or exchanges for items that are worn, used, which are made-to-order, or items that have been washed, damaged or otherwise altered. Removal of tags and labels will qualify the shirt as being worn. GQBULL .com is not responsible for any item that we did not receive or that is not returned in accordance with the terms of our return policy. We cannot process returns or exchanges for items that were not purchased from GQBULL .com.
Be sure to include all of your information so we can process your return/exchange as quickly as possible. Please fill out and return the enclosed Packing Slip with your order and under Return Procedure please indicate the appropriate reason code.
Contact Us
If you have any questions on how to return your item to us, contact us.
Due to extreme traffic over our Holiday season, please allow for up to 21 days for returns and exchanges to be processed.